How to Cancel an Equinox Membership
To get out of an Equinox membership, you typically need to submit a written cancellation request, visit a club in person, or use the Equinox app, and you should do this before the next billing cycle to avoid an additional charge. Equinox is known for a strict cancellation policy that often requires a 30-day advance notice, and some memberships carry early termination fees if you are outside the minimum commitment period.
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Equinox Cancellation Policy Details
Equinox does not allow phone cancellations for most memberships; you must provide written notice. The standard path is to log into the Equinox app, go to your membership settings, and follow the cancellation prompts, or to visit your home club and ask the front desk for a cancellation form. If you are within a contract term, Equinox may charge an early termination fee, which can be a significant portion of the remaining balance.
What to Expect After You Cancel
- Your access continues until the end of the current billing period.
- Equinox may process one final charge, which could include a cancellation fee if your contract requires it.
- You will receive confirmation of the cancellation in writing, usually by email.
Ways to Avoid or Reduce Fees
If you are moving, injured, or facing a financial hardship, Equinox may grant a fee waiver or a temporary pause. Document your situation with a doctor's note or proof of relocation, and request a waiver in writing before you cancel. Some members have reported success by citing the club's failure to meet promised services, though this depends on your specific contract.
Equinox Membership Cancellation Checklist
| Step | Action | Why It Matters |
|---|---|---|
| 1 | Check your contract term | Know if you are subject to early termination fees |
| 2 | Submit written notice via app or in club | Phone cancellations are generally not accepted |
| 3 | Request confirmation in writing | Creates a record of your cancellation date |
| 4 | Verify the final billing cycle | Prevents surprise charges after access ends |
FAQ About Equinox Cancellation
Can I cancel Equinox online? You can initiate cancellation through the Equinox app or website, but Equinox may still require you to confirm in person at a club. Is there a cancellation fee? It depends on your membership contract; many have a 30-day notice period and may charge an early termination fee if you are within a minimum term.