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Prosper Loan Address: Where to Send Payments, Visit Offices, and Contact Customer Service

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Prosper Loan Address: What Borrowers Need to Know

Prosper Lending, the pioneering peer-to-peer lending platform, operates on a primarily digital model where all account management, loan origination, and servicing take place online. However, users often need a physical Prosper loan address for specific situations such as sending a wire transfer, mailing a lost check, or sending a document related to a pending application. Understanding the correct Prosper loan address prevents delays and ensures your payments or correspondence reach the right department without issue. This guide details the official Prosper loan address for payments, the headquarters location, and the best customer service contacts for any loan-related inquiries you may have about your personal loan, business loan, or debt consolidation product.

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Official Prosper Loan Payment Address

If you need to mail a payment or a document to Prosper Lending, the official Prosper loan address for payments and general correspondence is:

Prosper Funding LLC Prosper Corporate Center 10555 N. Central Expressway, Suite 1500 Dallas, TX 75231

This is the general mailing address for the company. When sending a check or money order for a loan payment, always write your loan number on the memo line. For wire transfers or ACH transactions, you always need to use the instructions provided in your Prosper account portal or on the payment confirmation page rather than relying on a general Prosper loan address, as these numbers are unique to your account and prevent processing delays.

Prosper Loan Headquarters and Office Location

Prosper Funding LLC is headquartered in Dallas, Texas. The office at the Prosper Corporate Center handles the bulk of operations, including loan servicing and the back office that manages the Prosper loan address for payments and physical mail. It is important to note that Prosper does not operate a public-facing branch where customers can walk in for transactions; all lending activities are managed through the online platform. If you have a physical document that requires a signature or a notarized document for your loan file, you should mail it to the Dallas address or use the electronic submission options available in your Prosper account.

How to Contact Prosper Customer Service for Loan Inquiries

For the fastest resolution on issues related to your loan, Prosper provides several contact channels:

  • Phone: Call the Prosper customer service line at 1-866-610-5255 for support regarding your loan account, payments, or technical issues with the website.
  • Secure Messaging: Use the message center within your Prosper account for loan-specific questions, and include your loan number and full name in the body of the message. This is often more efficient than calling if you need to provide documentation details.
  • Mail: Send physical documents to the Prosper loan address or the Dallas headquarters. Ensure the envelope is marked clearly with your loan number so the records team can process it quickly.

Lost Check or Payment Confirmation

If you have lost a check or need a payment confirmation, you should contact Prosper directly rather than relying on a generic Prosper loan address. Customer support can issue a declaration document or a confirmation letter that proves your payment has been processed and received. When you call, have your loan number ready. If you are mailing a new payment, always use a traceable method like a wire transfer or certified check to the Dallas address or the specific address provided in your online account dashboard to avoid any issues with the Prosper loan address for payments.

Prosper Loan Servicing Details

ItemDetail
General Mailing AddressProsper Funding LLC, 10555 N. Central Expressway, Suite 1500, Dallas, TX 75231
Customer Service Phone1-866-610-5255
Primary Contact MethodOnline Account Portal
Payment Mailing InstructionsInclude loan number on memo line for checks; use wire/ACH details from portal for electronic payments
Operating HoursStandard business hours (check website for current availability)

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