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Microsoft Dynamics CRM: What It Is and How It Works
An overview of Microsoft Dynamics CRM, its core capabilities, editions, and how it fits into the broader Microsoft ecosystem for sales, service, and marketing teams.
Every article on Detroit Bureau about Microsoft Dynamics Crm — 2 stories covering it, newest first.
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Microsoft Dynamics CRM Tutorial: A Practical Walkthrough for New Users
A structured Microsoft Dynamics CRM tutorial covering navigation, core entities, workflows, and reporting — practical steps to get productive without unnecessary jargon.
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